Contact Management

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Customer management, e-mail management, and e-newsletters…Creating and maintaining a solid and clean database and managing how you interact with your contacts is a crucial part of your business.

Document Processing

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As a business owner, you know how important documents are. Agreements with your customers need to be accurate to protect your interests. Marketing pieces have to be free of errors and typos that could damage your reputation. Every document you put out into the world is an extension of your brand.

Calendar Management

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Virtual Dawn uses the calendar feature in Google Calendar, iCal, Microsoft Outlook Web app, ACT! and other popular calendar tools to manage and maintain your busy schedule. The type of calendar management Virtual Dawn uses for you will depend on your location, time zone, and the type of software you have installed on your computers

Desktop Publishing

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Desktop publishing programs like Microsoft Office are an excellent way for you to quickly and easily create presentations, documents, and flyers you print yourself or send electronically. However, if you’re not familiar with the all the ins and outs of the software, you may find it’s not nearly as quick and easy as you thought it would be.

Internet Research

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Businesses of all sizes need to perform research at each stage of their development. Thanks to search engines we no longer have to run from place to place in order to find what we need, but the abundance of knowledge available online comes with its own set of pitfalls.

Sales Support

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Whether you’re a solo entrepreneur or part of a sales team, you know how valuable sales support is to closing the sale and maintaining customer satisfaction. It’s not possible for you to be everywhere at once and timing is critical.

Travel Arrangements

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Today’s global economy means businesses of all shapes and sizes need to travel. Whether it’s for sales calls, meeting with out of state vendors, or attending conferences, business travel is a necessity. Booking your travel online has become a double-edged sword.